
An Empathetic Address to Our Customers
In the face of adversity, humanity often emerges stronger, more unified, and resilient. As we watch Hurricane Milton strike Florida and witness the ongoing recovery efforts from Hurricane Helene in the Southeast, we realize the importance of standing together and supporting each other. At Thomson Reuters, we are saddened and deeply concerned for all those affected by these devastating storms.
Our Commitment to Disaster Victims
We understand that our clients are not just numbers on a spreadsheet, but real individuals with lives, families, and dreams. In these trying times, we want to assure you that we are with you every step of the way. We hope that everyone stays safe and recovers quickly from the effects of these disastrous hurricanes.
Disaster Recovery Hotline
Understanding the urgency of the situation, we have set up a disaster recovery hotline for our customers affected by these storms. We urge you to reach us at 1-833-TRCARES (1-833-872-2737). Please feel free to contact us so we may assist you in any way possible, or simply to let us know of your wellbeing.
Standing Together
In these challenging times, unity and solidarity are our strongest allies. As part of our commitment to our clients and the community, we promise to extend our full support to those affected by these storms. We stand together with you in this difficult journey towards recovery.
A Message from Our Vice President
Our Vice President of Customer Service, Loida Malonzo, extends her heartfelt thoughts and well-wishes to all those affected. She insists that the entire Thomson Reuters family stands with you, ready to extend our resources and support to help you through this challenging time. We hope for your safety and swift recovery.